Privacy Policy

This privacy policy is for the website www.amicum.com.au and governs the privacy of its users who choose to use it. This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience.

At Amicum we understand and respect the privacy of our clients and the public. We try to handle personal information in a way that is fair, legal and ethical, as your privacy is important to us. This statement sets out the policy of Amicum for the collection, storage and use of personal information.

To enable Amicum to deliver the best possible service to our clients and customers, it is necessary for us to collect personal information. The type of personal information that is collected will be determined by nature of the relationship between Amicum and its potential or actual customers. This information may be obtained by way of telephone or internet enquiries or forms filled out by such individuals, face to face meetings, interviews, information that is in the public domain, telephone conversations or from a third party (for example a reference).

We do not use personal information for purposes outside our core purpose of providing aged care and retirement living services. We do not sell personal information. We will not provide personal information to any overseas country without your permission, or provide details to any third party without permission, although computerised data may be kept in secure cloud databases.

Amicum respects your rights to access personal information we have collected about you at any time and make changes you deem appropriate.

Personal details can be changed at any time by contacting us via e-mail at info@amicum.com.au or by phoning us on 03 9831 9898 during business hours. Amicum accepts your right to opt out of any consumer research Amicum has/is conducting at any time.

We may disclose personal information if required to do so by law or in the good-faith belief that such action is necessary to:

1. conform with the law, respond to claims or comply with legal process served on business name or the Site;
2. protect and defend our rights or property, the Site, our employees, guests or the public

Please be aware that we provide links to third-party Web sites as a service to our guests, and that we are not responsible for the content or information collection practices of those pages.

Please note: Third party Web sites’ privacy policies may differ from those of Amicum. We encourage you to review and understand their privacy practices before providing them with information.

We track traffic patterns throughout the URL’s (web-sites) registered to Amicum. Amicum may use a feature of your browser called a ‘cookie’ to better your experience while visiting the website. Cookies by themselves cannot be used to find out your identity or the identities of any of our users – they only identify your computer to our servers when you visit our site.

Cookies are small pieces of information stored on your hard drive, not on our site, to help you navigate a website as easily and as quickly as possible.

It is our policy to send e-mail only to consumers who give us permission to do so or who request information by email. In every such e-mail we will have instructions on how you may unsubscribe from the e-mail list. Those who request information or who request receipt of continuing marketing and other information from Amicum, will occasionally receive e-mail communications to provide information which we think you will find useful/beneficial, including information about new products and services. If you wish to not receive information, please email us at info@amicum.com.au or call us on 03 9831 9898 during business hours.

We use industry-standard methods to protect your personally identifiable information from access, loss, misuse, alternation or destruction by any unauthorised party. Among other techniques, we store such information on a computer behind our “firewall” in a secure location, and we restrict the number of employees internally who can access such data.

Amendments to this policy will be posted on this website and will be effective when posted.

If you have any further queries, please contact us at info@amicum.com.au or on 03 9831 9898 during business hours.